u/Glitterfiend843

It’s bad enough we have to deal with AI beauty briefs. But now my managers want us to use the new generative AI on the app to help customers IN STORE?? Customers come in store because they want A PERSON with experience to recommend them products, not regurgitating chatgpt bs to them that they could’ve looked up themselves. This company is a fucking joke and I was already one foot out the door. I didn’t stay loyal to this company for 4 years and put myself through esthetician school to just have my brain and knowledge be replaced by ai slop.

Throughout my years at Ulta i’ve had gratis sorting change many time throughout the years. My first 2 rounds of gratis I was able to choose 7 products with only 3 being full size. After that my managers switched it to where they picked ours and gave us each a bag with our name on it. As of now my managers make mystery bags and have us choose one at random. I just wanna know how y’all think gratis should be done.

Personally all 3 ways we’ve done it have had pros and cons. If we pick our own gratis from the box, you risk people getting left with the scraps of samples. When managers hand pick specific bags, you risk favortism. And when you pick bags at random, you risk getting products that you can’t use (ex: a dark brunette getting a purple shampoo). It’s like any way we do it someone will find a way to be unhappy with what they get.

I truly wish ours should be set up like sephora where every employee chooses their gratis before it ships to the store. That way everyone can get the chance of getting nice products they would actually use.