u/Gloomy-Formal5162

My company bid and landed a commercial job that we bid for $253k for an apartment complex updates. Before we signed the formal agreement I said we would not do the project unless we had progress payments as they wanted one invoice at the end. They agreed that we would split the project into six phases and they would pay after each phase. They said they needed net 45 payment. Today is day 46 and I haven’t been paid. Current outstanding balance is $96k. Do i send a letter that they are past due? Or do I just wait? We are finishing up phase 5 and getting ready to start phase 6 next week. I need the money as my line of credit is tapped out but I’m concerned if I send an email they will purposely withhold or delay the next payments. Anyone have any advice? We have only ever done residential work and are trying to break into commercial.

And they are asking us to bid another project with them now.

I own a small business. Two weeks ago I signed up with a radio agency who would do radio ads and run Google ads for my business. The agency took me to coffee on the initial sales call before I signed, somewhat attempted to understand my business and said they could help me get 400+ clicks a month to my website from Google and radio. I agreed, paid $4k upfront and they said they would get to work on it. They sent me three radio ads, two of which were horrible and didn’t even pertain to what I wanted to advertise for my business and the third one was okay but it needed work. I told them the third one was along the lines of what I wanted. They took that radio ad and built my Google campaign off that and my existing website. We offer a variety of services but I didn’t want to spend ad money on all areas because certain areas of my business have much higher roi so I wanted to focus on that. They used my whole website for the Google ad. I was anticipating the agency would send me a list of campaigns and ask for negative keywords etc. Well they didn’t and just launched the Google campaigns and wouldn’t tell me what keywords they used. When I asked why I didn’t get to approve the campaigns they refused to answer and wouldn’t provide me the campaigns they were targeting. I got very irritated and they told me just to trust the process and I would get clicks. Is this normal? I feel I should have been asked to approve campaigns before launch but they disagreed because they are the experts.