Hi everyone,
I’m dealing with a very frustrating Google Ads suspension issue and would really appreciate advice from people who have been through something similar.
My Google Ads account was suspended around 6–7 days ago for “Unacceptable Business Practices.” Google then asked me to complete Business Operations / Business Verification, and I submitted all the requested documents multiple times.
The problem is that every time I uploaded the documents, one of the files was rejected. It felt inconsistent because there were around 5 documents, and each time a different one seemed to be rejected.
After the latest rejection, I checked my email more carefully and noticed that Google had specified the exact types of documents they wanted. Unfortunately, I saw this too late. The important point is that I actually have all the documents they requested, and even more supporting documentation if needed. My business is legitimate, legal, and I can prove everything.
However, after the last appeal/rejection email, the document upload area did not reopen. The account seems stuck in review/verification status, and I haven’t been able to upload anything else for days.
I also can’t reach Google Ads support in any useful way. The “Contact Us” options don’t lead anywhere helpful, and phone support doesn’t seem to help with my account. I feel completely stuck.
My questions are:
- Should I keep waiting and try to continue with the existing account?
- Would creating a new Google Ads account make things worse?
- Is it possible that my domain has already been flagged/blacklisted?
- I found a few people on Fiverr claiming they can solve this kind of suspension for around €200. Could working with them make the situation worse?
I want to emphasize that everything about my business is legal and legitimate. I’m not trying to bypass Google’s policies. I just want to complete the verification properly and get my account back in good standing.
Any advice, experience, or suggestions would be really appreciated.
Thanks in advance.