Letting Agents not issuing agreement
We are due to move into a house on the 1st September. All referencing has passed. I was then told by the agent we would receive the tenancy agreement shortly. But a week later we are still waiting. This is with Leaders. Is this normal? Its worrying as we are moving with our children and its now 2 weeks until the landlord wants the tenancy to start. I have been told its with the tenancy department and probably other people's tenancies need doing before ours, never heard of that before.. any advice on this please