🔴My Horrible Experience with Everything Cool Estate Sales Part 1
I am writing to share my family's recent experience with an estate sale hosted by Everything Cool in Halls Tennessee. I wanted to provide our honest feedback so that others can make an informed decision when considering whether or not to work with this company. I also wanted to share our side of the experience because I believe some statements made in his response to our Google review and in a subsequent Facebook Live were inaccurate. In Part 2, I plan to compare those statements with what we experienced and with the evidence available to us.
Chapter 1 - Background info
My group consisted of me, my sister, my mom , aunt and my grandmother. We arrived at the Everything Cool estate sale at about 11 am on August 1st 2026 my mom let us out at the house (my grandmother has a hard time walking) while she found a place to park. Once we walked in the door I started looking around with my sister I noted the prices were too high and remarked to my sister several times that this was highly abnormal for estate sales for example they had some small 1 inch tall plastic toys in baggies for 5 dollars a piece. While walking around I also overheard a mother telling her daughter she couldn't get a toy since it was priced too high. When walking back into the living room I met back up with my grandma and my mom. My grandmother, who has attended more than 1,000 estate sales throughout her life, told my mom that she thought the prices were a little high. The owner overheard their conversation and responded, "If you don't like it, you can leave," so they decided to do just that. My sister and I made our way to the door and my mom went to get the car.
Chapter 2 - The Negative Encounter
My sister and I helped our grandma down the driveway (she is in her 70s and is having a knee replacement soon). Once we got to the road we started to talk amongst ourselves while we waited for the car we spoke about how the prices were too high and this really wasn't normal for estate sale pricing. We thought we were having a private conversation and I didn't even think anyone could hear us when all of a sudden I see the same man from inside walk quickly toward us. (The owner was about 10 feet away standing beside a employee when he rushed over). He approached my grandmother asking what we didn't like about the prices. During the argument, he raised his voice, pointed his finger at my grandmother, and stood approximately two feet away from her, based on my recollection (he later claims he stood several feet away) and said things like "Have you ever ran an estate sale" and that "he has been in business a long time and has never heard anyone complain about the prices" The escalation continued as my mom pulled up, he then placed his hand on my grandmother's arm without her consent and said something to the effect of, "Don't get ran over." (my mother drives large package trucks for a living and in my opinion was not even close to my grandmother with the car). An employee was outside and witnessed the owner approach our group and the interaction that followed.
Based on the timing and what I personally observed, I believe he may have gone outside intending to approach my grandmother. He had been inside during our visit, but as we were leaving and waiting for my mother to bring the car around, I saw him outside before he quickly walked over and approached her.
We all got into the car, but the argument continued between him and my family. He then I believe took a photo of our license plate I have video showing the owner standing behind the vehicle with his cell phone pointed toward the license plate.
After this the owner walked away and we drove away.
Questions or comments
Please let me know if you have any questions about the encounter. I mainly wanted to make this post to share our side of the story since he decided to do a Facebook live. I've never had an encounter like this in my life and I was pretty shaken up afterward. I was uncomfortable being approached by a man whom I've never met in my life after we were already leaving. In Part 2, I plan to address statements made by the owner in his response to our Google review and in the Facebook Live he conducted afterward that I believe are inaccurate with our experience and the evidence available to us.
Please do not harass Everything Cool, The owner or his employees this is made to make awareness and to share our experience so other people wondering which estate sale company they should go with can make their own decisions.