u/GrantLNeo

▲ 22 r/NeoFinancialHub+1 crossposts

Joint chequing accounts are now available!

Neo just launched joint chequing accounts — another step toward financial clarity and access for Canadians who manage money together.

Why this matters

Joint accounts let couples see where the money is going, in one place. Both partners can also move money independently, without one person being the gatekeeper for every transaction.

I’m a believer in shared finances for a personal reason. There’s a retired family in my life. The father was a financial advisor and managed the family’s money his whole life. Nobody else had visibility. They didn’t know he had been slowly losing their retirement savings on the stock market until he had to borrow from his daughter to pay off a credit card. They ultimately sold their house and went back to work — a financial tragedy that could easily have been avoided with a second set of eyes on things.

That’s why my wife and I were part of the alpha test for this feature, and why I’m glad it’s launching now for all Neo users.

How to get started

Joint chequing is available if you have a Neo Chequing account (not the older Everyday account). You can open one in about two seconds — no credit check.

Heads up on PADs: if you open a new Neo Chequing account, your account number will be different, so you’ll need to update your pre-authorized debits. Most of us have done that drill recently.

Coming soon: 1-click migration will let you convert your existing Everyday account into a Neo Chequing account without updating PADs. From there, you can convert that account into a joint account.

If you’ve been waiting for a simpler way to manage money together, this is it. Let me know your personal experience in the thread.

Special thanks to everyone who helped out in the beta — you know who you are!

reddit.com
u/GrantLNeo — 20 days ago

Neo World / World Elite card changes rolling out now!

Recurring Cashback(both cards)

In direct response to community feedback, recurring cashback is going to be more consistent. Instead of hoping merchants set the “recurring” flag on each transaction, Neo will use the merchant category code, specifically: Telecom (4814), Cable & Satellite (4899), Utilities (4900), Digital Goods — Media (5815), Games (5816), Applications (5817), Multi-Category (5818), Subscription Services (5968), Insurance (6300), and Country & Athletic Clubs (7997).

World Elite Fee

Annual fee: $125 → $149 (higher, but still in line with other WE cards)

New Cashback Configurations

We are rolling these out gradually to new customers and swaps will be available soon.

Neo World Configurations

Category Gas & GroceryDefault setting (base plan) Shop & Dine Everywhere
GasSpend Cap: $1,000 2% - -
GrocerySpend Cap: $1,000 2% - -
DiningSpend Cap: $500 - 2% -
ShoppingSpend Cap: $500 - 2% -
RecurringSpend Cap: $500 2% - -
Everything else 0.5% 0.5% 1% (no cap)

Neo World Elite Configurations

Category Gas & GroceryDefault setting (base plan) Shop & Dine Everywhere
Gas & EVSpend Cap: $1,000 3% - -
GrocerySpend Cap: $1,000 5% - -
DiningSpend Cap: $1,000 - 5% -
ShoppingSpend Cap: $1,000 - 3% -
RecurringSpend Cap: $500 4% - -
Everything else 1% 1% 2%(cap of $4k/mo, 1% thereafter)

If you already have a Neo card
There’s a grace period while these changes roll out — 30 days in most of Canada, 60 days in QC — and we will be manually topping you up during that window (fee difference, cap overages, missed recurring cashback) via your Rewards Wallet.

Personally, I'm really proud of these changes and these new options because they were developed collaboratively with the Neo community, including our friends here on Reddit, Discourse, and members of the Neo Insiders program.

Changes to card configurations are insanely complex because we have to account for every possible spending pattern and make sure Neo still makes some money across the whole user base so they're sustainable long term.

All that said, there are always opportunities to make more changes, so please do share your thoughts!

EDIT — You can now switch rewards configurations if you want to. Just go to Manage card --> Explore card options. You can change rewards schemes once every 90 days.

reddit.com
u/GrantLNeo — 1 month ago