Last day and has exceeded expectations!
I am here now relaxing on the beach on our last full day of a 6-night stay and I just wanted to pay it forward. It was my husband, myself and our teen/tween daughters (ages 15 and 12), booked thru Costco. I was honestly worried reading all the complaints in here ahead of our trip, but we were really pleasantly surprised. The resort is truly GORGEOUS (one of our only minor gripes is that the signage is not great — we did get lost a few times and it is almost oppressively hot right now, so we were super hot/sweaty/a bit grumpy by the time we got where we were going…but the delicious cocktails more than made up for that and lifted the mood).
Had an amazing time at all the parks (Xel-ha, Xenses and going to Xplor Fuego tonight). Xel-ha is def worth the visit — bus trip is 35-40 mins on a very nice coach bus. Bring reef safe sunscreen if you can, but they will do a swap with you at the park entrance and give you packets of safe sunscreen and you can get yours back when you leave.
Food is delicious, varied and plentiful - even my super picky 12 year old was able to find options that she loved. No one got sick and we drank all the drinks (ask for a Jaguar - they are delicious! The virgin Jaguar was my 15 year old’s go-to drink and I added tequila to mine), We were easily able to get water from the filtered water stations all around the resort and drank the water/ice from the restaurants and bars. We did use the filtered water to brush our teeth to be safe though, and made sure to wash hands/use sanitizer after serving ourselves at the buffet.
Check in was not the nightmare people made it out to be though it did take about 15 minutes of waiting to get our room assignment (we arrived around 11 am, but they held our bags and we changed and got lunch and hit the pool until 3 pm when we could get into our room).
Our overhead lighting went on the fritz but we mentioned to the concierge, they promised to send someone to fix and all was well once we got back to the room later in the day. Room is super spacious and beds are comfy, though the sheets aren’t the softest. They keep your room stocked with delicious snacks and drinks in your mini fridge and surprise you with little candies and treats late in the day.
We don’t typically go to the same place twice on vaca, but my husband just said he’d definitely come back to Xcaret since we didn’t even get to half of what they have to offer.
I think those are the highlights but feel free to AMA!