u/Guavaman55

Starting about a week or two ago, I noticed that when I go to the Optimum website on my PC, it shows that my DVR is empty (it is not) and that I have no scheduled recordings (I do). This does not effect my ability to watch the shows I've recorded, but it is a bit of an inconvenience because it is often easier to go through recorded shows on the PC to see what I might have left to watch. (This is partially because doing everything with Optimum Stream is harder than with the cable box.) I chatted with someone from Optimum who seemed to suggest that seeing your recordings online was no longer possible, but shouldn't the site just say that instead of saying there are no recordings. Anyone else having the same issue?