So I work at a restaurant as a hostess, this is my first ever job, and I’ve been working here for about 9 months now. I’m starting to hate this job mainly because of my manager and I desperately want to quit but I’ve never had a job before so I don’t know how certain things work and if the way I’ve been treated is normal.
For starters, I got basically no training. My first day was just them plopping me at the front and expecting me to do well. Of course, thankfully, I had a server helping me out and teaching me but I just feel like it’s better to train me ”off the clock” because then I won’t be wasting customers time trying to figure out how to do things. But I didnt mind learning this way that much it was more the fact that my manager expected me to already know how to do everything. He claimed it was okay to ask for help, but when I did he’d always be kind of annoyed. I also noticed that not only did the previous host, who trained me before she took another job elsewhere, but multiple of the servers including the host that works with me now all warned me that the manager was a piece of work. In hindsight I feel like I should’ve taken all those warnings more seriously.
Secondly, the managers always getting on me and the other host or just getting in the way. When it gets busy and me and the host are both busy and obviously need help, he only helps us like half the time and otherwise just gets on us and nags us that we need to go faster, even though we’re both already doing like three things at once. Everyone else, including customers, have said that it’d be nice to get a little more help in the front, but my manager refuses to hire anyone else. When we make mistakes, no matter how big or small, he acts like it’s the end of the world but when he makes mistakes it’s perfectly okay. Customers have made complaints both online and to my face about him so I know it’s not just me imagining things. There’s probably more but that’s all I can recall.
Anyways aside from that he’s blamed me for something that wasn’t my fault twice, raising his voice at me and scolding me in front of customers, making me cry both times. My hours suck (he won’t give me more) and my pay is mediocre. I don’t know what to do, do I make a complaint to corporate with this? and if I want to quit how do I go about that?