u/Gullible_Credit8247

Hello, I have a Dreame H14 Pro that powers on normally (screen works), but none of the functions actually work. Suction does nothing.

In auto-cleaning mode, I’m not sure if it’s the base or the vacuum itself that’s blowing, but it starts for about 5–10 seconds and I can feel air coming out around the edges of the clean water tank compartment, then it stops with a “clean water tank empty” error even though the tank is full.

I’ve also installed all available firmware updates, but nothing changed.

If anyone has any idea or has experienced something similar, thanks in advance 🙏