u/Gullible_Push7380

Fidelity has had my account locked for the past two weeks, saying they’re conducting an investigation related to money laundering.

I’ve been a Fidelity customer for more than 5 years, and I’ve cooperated with everything they’ve asked for. I gave them the two weeks they said they needed to complete their investigation, but when I called today, I was given the same response and no clear timeline for when my account will be restored.

Has anyone here experienced something similar with Fidelity? If so, how long did the investigation take, and what steps did you take to get the issue resolved? I’m just looking for advice on how to escalate this and get a clear answer from Fidelity. Any help or personal experiences would be appreciated.