u/Guustil

my C2's motor does not engage for a couple of seconds after I go over a bump in around 12 degrees celsius or lower. It completely stops working when it gets really cold and gives a broken motor cable error. Controller is already replaced (did not fix the error) and I've had a spacer already installed due to the bike losing contact with the battery which is completely fixed now, the lights also stay on during the bumps.

the weird thing is that in summer/spring it works perfect (had the same problem last winter)

now I'm waiting for a new motor (after A LOT of hassle been given under warranty) but my suspicion is that the problem is in the torque sensor due to my bike not registering any pedal power in those seconds after a bump. (I once tried pedaling very hard in the seconds not working and then reviewing the data in the app not seeing any spike in pedal power)

Does anyone have the same experience with the bike struggling in colder conditions or is there someone who knows what my solution could be?

Got woken up early this morning by multiple alerts saying that my bike was being moved, even though I had locked it up with several heavy-duty locks in a “secured” public parking area.

A couple of hours later, I was able to go back to the location where I had left it and found only my cut-through locks lying on the ground :(

I then went to the location where it was last seen using the location tracker — and there it was! The thief was probably fed up with the lights flickering while riding it, because it had been dumped in a corner of the street without any new locks on it.

End result: two broken locks and some scratches on the frame, but I got my bike back!

Cowboy does a lot of things wrong but in my opinion the app that comes with the bike is amazing! Maybe now it’s time for me to get some proper insurance for my bike :)