I’m a director and this role is the first time I’ve had managers under me.
One of my managers is really struggling with building systems for a smooth running department and is instead handling each problem day-to-day, often addressing the same fire over and over.
He’s spinning his wheels and burning himself out because his team isn’t able to produce the same quality without him micromanaging them. He’s almost missed deadlines a few times to where I’ve had to stop all of my projects to jump in and bail him out.
I have weekly one-on-ones. I’ve given him advice. I’ve explained things that I did to set standards when I was in his roll. I’ve sent templates. I’ve encouraged him to hold his team accountable. I’ve demonstrated progressive counselings for him. I’ve been hands on in his department so he could take days off. I’ve sent follow up emails with the issues that he needs to urgently address.
I’m at the point where I want to start holding him accountable for his lack of improvement, but I’m just not sure I’ve done enough to mentor him.
He’s got a good rapport with his team and things are mostly good when he’s there. He’s a massive improvement from the manager before him. And he’s only been with me for 4 months.
For what it’s worth, I’m in contracted dining and the manager is my chef.
I’m looking for broad answers here, not necessarily specific to my industry. I’m being groomed for a position at the corporate level, so I’m hoping to learn from this and take it into more professional roles that aren’t just the chaos of a restaurant.