u/Handora73

I'm trying to set up a Gmail account, but am running into a weird loop.

I've made a Google account with my desired username. It was given a (string of numbers)@id.gle email address.

I have never heard of this domain, but that could be because I'm not the most tech savvy person. Anyway, I then went to the account settings, to claim my (desired username)@gmail.com address. However, when I enter the desired username I get an error message "This username is already being used, try one of these suggestions instead".

So, I thought that perhaps I already claimed the account a couple of years ago. I log out from the new account and try to login to the (desired username)@gmail.com account. To my surprise I get an error saying there's no account with this name ("Can't find this account"). And there's no option to reset my password or start account recovery from that screen.

I've also tried the "Help me with account recovery" option directly, and again it says "Failed to locate account /

We can't find a Google Account associated with (desired username)@gmail.com". And then I can't proceed at all, so that is also a dead end.

Since the username I'm trying to claim is the name of my own (very small) business*, adding numbers or dashes to the username is not something I would prefer to do.

Is there a glitch going on at the moment?

And is there some way I can contact a helpdesk at Gmail/Google to help me solve this?

*All accounts mentioned are personal/private accounts, not the 'for work or business' accounts, since I don't need the Workspace.

I have a BYD Dolphin in the Netherlands.

Since the most recent update a few weeks ago, I can't use the voice control "Hey Google" anymore when I'm in Android Auto. Every time I try, the BYD assistant answers my prompt, overruling the Google assistant.

I used the "Hey Google" prompt quite often, for example to set destinations in Waze, or to tell me what time I need to be at my next appointment, or the opening hours of a certain shop I need to go to. All of these things, the BYD assistant can't do.

I use the BYD assistent very rarely, and only for controlling the car (temperature, seat heating, rear window defog, etc), using "Hey BYD". This worked when the screen was on Android Auto as well, so both assistants were accessible but clearly seperated with their own prompt.

Is there a setting somewhere where I can determine which assistant I want to use with each prompt? I tried looking through the menu, but can't seem to find it.