▲ 2 r/CapitalOne
Reward not pending
I bought a MacBook from Apple with a 25% offer through the extension on Safari. I activated it and checked out about 2 hours later, and it still showed “Activated” at checkout. The Shopping Trip is recorded, and I have a screen recording of the purchase.
It’s been over a week since delivery, but no reward is showing as pending. Support keeps telling me to wait 30 days, but Apple only has a 15-day return window. I’m worried I’ll lose the return option before knowing if I’ll get the 25%.
Should I return the MacBook or keep it and trust that Capital One will add the reward later? Has anyone had missing rewards manually credited after 30 days? Does checking out 2 hours after activation matter if it still showed “Activated”?
u/Haunting_Heart_7437 — 8 days ago