u/Haunting_Tower4978

Is anyone else experiencing this issue with customer support not responding?

Long story short, I was charged €144 for an unused Grammarly Pro subscription. That money was meant for another important expense, and I'm an absolutely broke student who can't afford the unexpected charge at all.

I don't believe I received a reminder email beforehand. I opened a support ticket over 3 days ago, but I still haven't received a response and can't seem to get hold of anyone.

Has anyone been through something similar or have any tips on how to get a response? I'd really appreciate any advice.