u/Head-Note-5414

Random question for people running a small business in Morocco (salon, garage, clinic, restaurant, real estate, anything with a phone that rings a lot).

The other day my cousin who runs a barbershop in Salé told me: *"bro, I miss at least 10–15 calls a day because I'm always busy with a client. No idea how much business I've lost this year."*

How do you handle this?

- Do you hire someone just to answer the phone?

- Do you just let it ring?

- Do you call everyone back later?

- Do you have some trick the rest of us don't know about?

Genuinely curious how others manage, because my cousin sounded pretty defeated about it.

I've been trying for almost 3 weeks to get an appointment for my father with a cardiologist in Rabat. I've called maybe a dozen clinics.

- Half of them NEVER pick up the phone

- The other half say "call back after 2pm" / "call back tomorrow"

- Only one gave me an actual slot... after 2 weeks 😭

I lived in France for a while, and with Doctolib you book an appointment in 30 seconds. You see the available slots, you pick one, done. Here in Morocco I feel like booking a doctor has become a second full-time job.

Is it just me or is it like this for everyone? How do you guys find a good doctor and get an appointment fast?

Genuinely trying to understand if I'm missing something obvious.