BSNL silent game
BSNL has quietly changed its recharge plans without providing any proper notice or notification to customers.
Earlier, the ₹225 plan offered 2.5 GB data per day with 30 days of validity, but the validity has now been reduced to 28 days.
Similarly, the ₹199 plan, which offered 2 GB data per day with 30 days of validity, was first reduced to 28 days and has now been increased from ₹199 to ₹219, apparently without any prior notice or notification to customers.
These changes effectively reduce the benefits while increasing the price. Customers should be clearly informed about such changes before they are implemented.
BSNL should provide proper transparency regarding plan modifications and notify existing customers about any changes in price, data benefits, or validity.