u/HisNameWasTyson

Hey gang. I’m a little disappointed to say the least. I recently discover water inside my taillights and took it in to the Ford dealership. Dealership said it was caused by failure of the seals. When they submitted the warranty claim it was rejected by Ford because of an abrasion on the taillight. Ford said it was outside influence that caused the seals to fail even though there were no cracks on the taillight. What should I do? I’ve already contacted customer relations. Here’s a pic of the abrasion.