Refresh help
Hey everyone, so I’m struggling quite a bit with refresh in kids world. I’ve had 4 shifts so far on refresh and my first shift someone ran it down to me quickly. I’ve done presentation mostly in kids for a while and I do okay but when it’s really messy I struggle.
So I’m having trouble getting through the whole area and I’ve really only done 1 full lap because I finish my lap in kids clothing then get asked to do tables and that’s the last thing I usually do before my returns. I start in sporting area then activewear, toys, nursery, party then kids clothing. Then when you put in phone calls, helping customers, help in bike area then sometimes price checks, it becomes a lot and time just seems to disappear.
There’s just a lot of returns mainly in toys so when I’m picking so many up it takes time. I don’t even know how many laps I’ve actually supposed to do and when do I call for a priority? The refresh/pres manager knows I’m fairly new to refresh but she seemed like annoyed the other night when I was halfway through the shift (the whole shift is 3hours) and I just finished my first lap. But on weekends im doing 3.5 hours in refresh so hopefully that will help.
This is very long but I just need some advice on how I can do better and quicker!