Is it normal
I own my tank. I often use different suppliers to get new customer discounts etc. We have one supplier in the area that insists on entering the home, pulling all of the appliances out and documenting all the serial numbers and model numbers claiming they "have to" or they will not sell to you. They used to charge $75 but they waive that for some people. This is for existing systems, up and running for years, the tank is not empty there in no sign of any leak. The system is newer and so are all the appliances. I am in CA and the a$$ hole HairGel Hitler is in the process of forcing everyone to replace all appliances' with electric. I see no reason for any of my info needing to be documented. NO other company does this.. Has anyone ever heard of this BS??