Cant order new box (Australia)
I’ve been on Omnipod 5 since December 25 and it’s a lifesaver. Recently I wanted to switch from a Freestyle Libre 2 plus cgm to Dexcom g7 so on Thursday when I saw my Diabetic Educator we started that. Problem is I’m now on my last pod and hadn’t heard anything so decided to just order another freestyle box for now. Pharmacy ring me up (I order on the app then go in the day after) and said that NDSS wouldn’t approve my order. I thought maybe it had already switched to the g7 so asked if they could try ordering that box, got put on hold for 15 then when she came back she said it wouldn’t let her order any Omnipod products. I’m on private health insurance so usually I just have to go and pay $26 per box but now idk if/how I can get my hands on another pod. Tried calling and emailing my educator but she hasn’t responded (I think she might not work tuesdays to be fair). I’m going to ring her at 9 tomorrow and if she doesn’t pick up I’ll ring the endocrinologist but I’m just a bit panicked about this. I don’t have any spare rapid acting insulin pens or prescription for them, if I got desperate I know I could go to urgent care or the ED (or maybe even just go to my regular pharmacy and see if they can’t give me a pen in the meantime). Just kinda confused on what to do rn.