u/Holiday-Weird4367

There’s an active class action against Sony for the WH-1000XM5 headphones snapping at the hinge. The plastic in the swivel mechanism cracks under normal use, and the earcup ends up detaching from the headband.

The complaint says Sony has been denying warranty claims by calling it “physical damage” and quoting people roughly half the headphone price for a repair.

I’ve seen this exact issue on the Sony sub a bunch of times, so it’s not just a couple of unlucky people.

If yours broke at the hinge, you can submit info. They’re still gathering plaintiffs. The firm running it is Migliaccio and Rathod out of DC.