Meta Payout Account/ financial admin hack
I’m looking for advice from anyone who has dealt with Meta payout/account recovery issues or small claims court against Meta.
In February 2026, my Facebook Page was compromised. I was eventually able to regain operational access to the Page itself, but during the hack I lost access to the associated payout account and financial administrator permissions tied to monetization.
Meta has repeatedly acknowledged that I am not listed as the financial admin anymore, but the issue is that the unauthorized person added during the compromise appears to control those permissions. Support keeps directing me to complete recovery forms and processes that REQUIRE financial admin access — which is the exact access that was taken during the hack.
I’ve provided Meta with:
- screenshots of unauthorized admins being added,
- Page Management History logs,
- payout notifications,
- remittance statements tied to my identity/address,
- proof of prior earnings,
- and extensive support communications.
At this point I’ve been stuck in circles with support for months. I formally mailed demand letters (with exhibits/evidence attached) to multiple Meta addresses and emailed Meta Payments Support as well. USPS tracking now shows the letters were officially delivered and received today.
I’m currently considering next steps including Attorney General complaints, BBB complaints, and potentially small claims court if the issue remains unresolved.
Has anyone dealt with something similar or had success getting Meta to escalate payout/admin access issues or have any advice? Thank you so much!