r/MetaLawsuits

I’m a UK based user, whose account was hacked, and I’ve basically been forced to litigate because Meta completely refused to offer any human engagement despite the proof of the hack being right there in their own log files.

They eventually admitted that I had indeed been hacked, but have consistently failed to provide me with a meaningful route to restoration. My personal profile and my business assets are still unavailable to me. My case is fairly airtight, but I want to make sure I’m fully prepared for any last-minute wriggling by Meta.

Any other UK users in the same boat? How did your hearing go? What did the judge order Meta to do?

Thank in advance for sharing your experiences.

Hi! Are these addresses for Meta’s legal department? I just want to confirm where I should send the demand letter. Thank you!

Meta Platforms, Inc.
1 Meta Way
Menlo Park, CA 94025
USA

CSC – Lawyers Incorporating Service
2710 Gateway Oaks Drive
Suite 150N
Sacramento, CA 95833-3505

Hey everyone. I previously posted about my Instagram suspension, my ADR Point case and my legal aid appointment in Brussels. A lot has happened since then, so I wanted to give you an update.
On September 30, Meta informed me that my Instagram account had been permanently disabled following my appeal. After waiting since July, receiving that decision was devastating. I firmly dispute it, and I still haven’t been shown the specific content that would allow me to properly understand and challenge it.
Here’s where things stand now:
ADR Point: I submitted my case on August 4, and an assessor was assigned on August 11. On September 28, ADR Point confirmed that they had received Meta’s response and that the assessor was reviewing it alongside the evidence. I’m still waiting for the outcome. I’ve also sent them the September 30 permanent-disablement decision as additional evidence.
BIPT/IBPT: I submitted a complaint to the Belgian DSA coordinator on September 26. They confirmed that it was transferred to Ireland’s Digital Services Coordinator on September 28. I’ve since updated them about the permanent disablement.
Legal aid: I attended my BAJ appointment in Brussels on September 25. Unfortunately, that consultation did not lead to a concrete solution.
A lawyer: I now have a lawyer helping me with the case. Having legal support is an important step, although there is still no resolution or guarantee of getting the account back.
So the situation has moved forward outside Meta, but I’m still without my account and still waiting for the ADR outcome.
I also want to be honest about how much this is costing me. There’s the financial impact, including lost collaborations and income connected to my activity, but also the amount of time and emotional energy this has taken. Collecting screenshots, preparing evidence, writing emails, following up and trying to understand every response has become exhausting.
The account was connected to a community I spent a long time building, with thousands of followers and around 4,000 people in the broadcast channel. Losing access has affected relationships, projects and the ability to stay in touch with people.
After months of trying to follow the available procedures, receiving a permanent-disablement decision really hurt. I’m still fighting it because I believe the decision is wrong, but I don’t want to pretend that this process isn’t affecting me personally.
Right now, I’m continuing with legal support, waiting for ADR Point’s assessment and keeping the relevant authorities updated.
Has anyone received a permanent-disablement decision while their ADR Point case was still ongoing, and later had their account restored? Has anyone here gone further with a lawyer or had their DSA complaint transferred to Ireland? I’d really appreciate hearing what happened next.
Thanks to everyone who replied to my previous post. It helps to hear from people who understand what this feels like.

Eventually I used a Hungarian solicitor to devise and send letter before action letters to Meta. Both letters were posted on 21 Sept (Mon) and both letters left the country on the 22nd Sept. The letter sent to Meta Ireland got delivered on Mon 28 September. The Menlo Park letter still shows this “Receive item at office of exchange - 25/09/2026 21:16”. Apparently USPS doesn’t tract the journey of the letter, just the delivery. I’m getting a bit anxious as it’s been a while since the letter arrived to the US and I have no clue what’s happening.

How long did it take you to get the letter delivered? What’s the reasonable timeframe to wait? Should it try to get it sent again but with DHL? I fear I’m running out of time.

Has anyone from the UK successfully had their Facebook account restored through legal means? I have tried every other route with no luck so far. It’s been 5 days. I would love some advice on what has worked for others and approx prices especially if lawyers were involved. Unfortunately my personal Facebook was linked to my WhatsApp and business and personal Instagram.

Thank you

Hello everyone,

I am looking for technical and regulatory advice from experts, compliance professionals, and successful users who have already forced Meta’s backend to execute a manual override following a final out-of-court dispute settlement (ADR/ODS) verdict.

Here is the exact technical timeline of the file (sanitized of all personal details):

1. THE UNLAWFUL BLOCK: The account was disabled due to a pure automated false-positive triggered by Meta's anti-spam security bots (unjustified suspension).
2. THE LEGAL VICTORY: An official dispute was filed under Article 21 of the Digital Services Act (DSA). On September 16th, the accredited EU body issued a final, binding decision ordering Meta Platforms Ireland Limited to fully reinstate the profile and follower structure.
3. THE BREACH: Meta willfully let the mandatory compliance window expire on September 22nd at 23:59 without execution, entering formal regulatory non-compliance.

CURRENT ENFORCEMENT PIPELINE ACTIVATED:
Instead of wasting energy on useless Meta Verified chats or demand letters from private attorneys (which are slow and ignored), a coordinated multi-state enforcement pipeline was triggered between September 23rd and September 28th:
- Formal non-compliance logged with the National DSC under an active Priority Inspection Protocol.
- Coordinated cross-border cooperation request transmitted via the intergovernmental IMI Tool to the Irish DSC (Coimisiún na Meán).
- Systemic Gatekeeper Breach Notification injected directly into the European Commission's Enforcement Team in Brussels.
- On September 30th, the official "Non-Executed / Mancata Attuazione" attestation was sealed inside the ADR Center portal to close the evidentiary record.

THE QUESTIONS FOR THE EXPERTS:
Under Article 52 of the DSA, Meta is now structurally exposed to a massive financial risk (up to 6% of its global annual turnover), which usually forces their Legal Compliance team in Dublin to perform a manual override via Whitelist for risk mitigation purposes.

However, since we are currently on Day 8 of the ferial technical propagation window, I want to be prepared for the next phase.

For those who have successfully recovered their accounts through this exact regulatory route:

1. What are the secondary administrative or institutional levers to squeeze Meta's compliance dashboard further if they remain silent past the 10-day buffer?
2. Are there specific European Commission gatekeeper compliance forms or direct channels that accelerate the physical synchronization between Brussels and the Dublin backend?

I want to demonstrate to Meta that we are not playing games and that the law must be executed. Looking forward to your forensic and technical insights. Thank you!

Hi. I’m in USA. Meta suspended my fb. Haven’t been able to contact support for almost 2 weeks now (support chat limit from 1 chat nearly 2 weeks ago lol). Just gonna do a demand letter. I have it all written up, I think it’s pretty solid. Explained the situation with printed screenshots evidence that they contradicted my suspension by restoring my posts but not my page 🙄 I ended the letter basically saying they have two weeks to respond or restore or whatever i wrote idek. or I’ll file small claims which I am serious about but not even sure where I would even start with that and I truly hope they will just correct their mistake since this was obviously an ai error. anyways.. how should I send it? Where do I send it? Should I get i use legal shield or just mail it out?

Thank you in advance for any advice. 🙏