Is there any way to check if a parcel was delivered or taken to the Post Office without a tracking number?
Hoping someone might know if there’s a way to check this with Australia Post.
We applied for my son’s passport from overseas and, because we were in the middle of moving at the time, we had it sent to my aunt’s address.
We’ve now received confirmation that the passport/package has been sent to the consulate in Canberra, but my aunt hasn’t received anything. It needs to be signed for, so we know it couldn’t have just been left at the house. She also hasn't seen a missed delivery card.
We’re trying to get more information from the consulate as well, including hopefully getting a tracking number, but they don’t respond to emails or answer the phone, so getting any sort of answer out of them is really difficult.
In the meantime, is there any way to contact Australia Post or the local Post Office and give them my name and/or the delivery address to find out whether delivery was attempted / if itwas taken to the Post Office for collection / there’s any record of it being delivered to that address?
Our application forms were sent in a self-addressed return envelope, but unfortunately, we don’t have a tracking number, which obviously makes things a bit more difficult.
Has anyone dealt with something similar or know if Australia Post can look something up using the recipient/address details?