r/AustraliaPost

Another "attempted delivery"

From the time the posties pushed on our Ring bell to the time he left is a total 20 seconds. I heard the ring, immediately put on my pants and rushed to the door, but it's too late, I guess I'd need to be the Flash to beat his timer.

EDIT: Everyone seems to think this is standard practice and I am the one at fault. Fine, I will just need to lower my expectations for the AusPost delivery service from now on. Well, lesson learned, at least I voiced my opinion that we're paying top dollars in Australia but the quality of service is very subpar compared to other countries.

u/thienbaont — 3 hours ago

My Post - issues creating post labels since site “upgraded”

Hi as the title says I’m experiencing issues trying to create post labels using my My Post online business account since they upgraded the site

I’m about to rip my hair out!

Sometimes I’m unable to fill the address part in, other times I’m unable to fill in the check boxes, other times I make it to the end where I’m to select either Standard or Express shipping but I’m unable to do that - that section will appear slightly blurry but EVERY OTHER PART of the form is filled correctly.

I’ve been creating labels using my online account for over 8 years and now since they upgraded the site I’m having constant problems.

Please help - their support team has been unable to

I’m not a tech person but I’ve cleared my cache etc

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u/Spellcheckker — 3 hours ago

Customs Delays - who is still waiting?

Have been stuck on this since 22nd June - anyone else the same? What’s the oldest? Lol
Anyone have this status for a solid amount of time but still got your package? Tell me all while I sit and wait 🤣

u/FunLovingGirl85 — 6 hours ago

AusPost Makes Profit (in theory)

$18.8 M before tax. After losing ~$300 M over the previous two years.

What do the executives (public servants) do? Pay themselves (8 people) $18 M in bonuses, and threaten more local P.O closures.

What a scam

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u/Anti-Stan — 22 hours ago

should i be concern?

some context: im living in the US and ordered some clothes from a small business, its been saying this for a month now. i reached out to the owners and

they said "Unfortunately, we have encountered major issues with our US orders due to the constant changing customs laws relating to tarrifs, however, we are continuing to figure out a solution for you at this very moment."

i just ordered some clothings so idk much about the tariffs and stuff but wondering if others have shipped out/received successfully from auspost?

thanks

u/sladecho — 20 hours ago

Phone Number Required for Tracking

I need to return a pair of eye glasses to a company called Tijn, located in Hong Kong, but they won't provide me with a number and I can’t find one online, despite searching the depths of the internet for one. The package needs to be tracked, and AusPost is refusing to send it without a phone number. Has anyone else ran into this issue? Is there any way I can circumvent this?

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u/West_Winter_1533 — 1 day ago

Does anyone else get this issue with tracking via app?

Any AP staff who can advise? I tried calling AP about this but kept getting AI assistant directing me back to tracking app. I’ve attached 2 photos of the same item. The first photo is the view of the item in the tracking list showing “Granville NSW Thu 25 Jun 11.28am”. But when I tap on it, it shows latest update as the day before “24 Jun 12.56pm” Awaiting clearance. Is this a normal thing? Or is it bugged?

u/cee_cee_blue — 22 hours ago

Donald Trump pens at post office

Anyone else find this weird? An Australian post office selling novelty pens of the American president at first seemed odd and now just seems sort of sad.
I’m not a fan of Trump but I would find it odd to see novelty pens of any president/politician in an Aus Post store. I’d prefer my weekly visit to buy parcels to be apolitical tbh.

u/eroho — 3 days ago

Australia post issues

Anyone having issues with how their parcel is being delivered from Aus post? Are they getting lazier? They don’t even bother knocking on the door anymore they just fling my parcel and walk back to their van.

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u/Artistic_Cry2488 — 2 days ago

Express Post is terribly slow lately!

Are there issues with express post lately? I send multiple express packages a week and usually send them on Monday. The majority of them take a week to be delivered. Often stuck for days once reaching the recipient's state. It seems like it's not even worth paying the extra for express when they take as long as regular post. I have multiple still not delivered that I posted on Monday.

u/Psychological-Bid188 — 2 days ago

Depop buyer wants parcel locker delivery but label requires email - Depop prohibits asking for emails?

I sold an item on Depop and the buyer had their shipping address as a parcel locker.

The issue is that when I try to create the shipping label on MyPost, it requires the recipients email address for parcel locker deliveries. However Depops rules prohibit asking buyers for personal contact info like email addresses or phone numbers outside the app.

What’s the correct way to handle this? Could I just put my own email as the recipients email?

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u/Zestyclose-Bet-7023 — 3 days ago

Same driver, is he learning?

Almost a repeat of the last delivery except this time he makes the effort to peak around. Luckily, I’m waiting at my screen door because I happened to see him rock up. I’ve got no shoes on, baby it’s cold outside, I’m definitely thinking I’m home and I’m just waiting for him to come to the door, he won’t need to press the button even because hey I’m there!

I honestly don’t think he had any intention of ringing the door bell either but given I was there already, I don’t think there’s any way of knowing unless we asked him himself.

He did ask me, if I can come around the corner next time, aware of the dangerous precedent that sets, I explained in detail that I unfortunately won’t be able to but asked him nicely if he can come to my door. He indicated yes…. But time will tell. I’ve forwarded the footage again to the existing complaint handler I only finished speaking with last week. For some reason I can’t add the second video so I’ll add it in as a comment

Hope everyone has had a lovely week and good luck with all them expected deliveries xxx

u/MEMIN3M — 4 days ago

Nabbed the last Disabled spot. Couldn't find another nearby I guess.

Yes, spoke to the driver. Told me to go away, he'd only be a few minutes.

Yes, contacted Australia Post. Requested these images then Nada.

u/ThrowRA-4545 — 4 days ago

Am I ever going to get my parcel?

Is there any delays that I'm missing? I'm starting to get worried as this was a pretty expensive purchase 😬

u/SailorJaywah — 4 days ago

Collecting parcel

So I have a parcel that was supposed to be delivered today but hasn't and is sitting in my local PO. What's the chance they let me collect before delivery on Monday. ?

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u/Sudden_Brain2032 — 3 days ago

My parcel postie is great.

I get parcels from a lot of places and most of them are useless. They dump packages in plain view of the street, when I have a screen they could easily put it behind that is like three feet away.

Anyway, the auspost package guy is fantastic. It's usually the same dude. He takes the time to wait for the door and if I'm not there he puts packages either behind the screen or even goes so far as to tuck them away behind my recycling bottle box. Once I had a mis-numbered package (my fault) and where most would deliver it to the wrong numbered house he had the brains to recognise my name and brought it to me anyway.

Legend. A bit of positive in a vast sea of negative.

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u/savessh — 4 days ago

Has anyone has this issue and fixed it?

So I ordered a jacket last week, was sent quickly and went through the usual journey of sunshine, Avalon etc then ended up in Apollo Bay, marked as inappropriately sorted and went back to Avalon. Then it happened again and went back to Apollo bay. I've realised the postcode is incorrect on the address but everything else is correct. It has now been back and forth between Avalon and Apollo bay 3 times. I rang auspost yesterday, couldn't speak to anyone and they said there's nothing I can do about incorrect details once it's on its way. They sent me a form to fill in, one section said "incorrect address" so I put in the address with the incorrect password and it said "error, the address is incorrect" so I can't even do the form. The company is based in America so no point contacting them to fix it and I genuinely don't know how to sort this out? Any ideas?

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u/itskatj — 4 days ago

Auspost tracker vs website

It seems odd that a website would have better tracking than auspost app, is this normal?

All different times as well. The good thing is in getting the package.

u/LordCornelius45 — 4 days ago

No updates in a week

Is anyone able to confirm if this is normal?
My package has been received by auspost last Thursday delivering to Perth and I’ve yet to receive an update since, it’s been a week and the estimated arrival should be between later today - tomorrow.
Is this just an issue where updates haven’t been sent, but is being delivered or will my package be delayed?

u/erenbirdman_1 — 4 days ago