
Had a root canal about a month ago and paid $858.50 at the time of service, which I understood to be an estimate and that I may owe more or be entitled to a refund after the claim was processed.
Just got an email from my insurance company that the claim was processed so I took a look. My insurance says the amount I owe is $311.15. It was paid 3 weeks ago so I assume it’s my responsibility to call my dentist and ask about this refund. But wanted to make sure I had my facts straight first. Am I missing something that would have made my total cost owed $858.60?