u/IDunnoSTFU

TV is bricked after uodate

TV is bricked after uodate

So this morning I turned on my tv (UN65TU7000FXZC) and there was a notification that an update was available, so I clicked ok to install it. So it was doing it's thing and suddenly the screen went black, so I gave it about 20 minutes and nothing changed. So I tried to turn off and nothing happens. I then long press the remote button and it restarts. Now it slow to restart and once the home screen the remote is non responsive, then screen goes blank and only responds to long press of the power button. I tried resetting by power on and holding the power for 5 seconds, releasing and pressing again for 5 seconds. Tried unplugging the unit for an hour, fresh batteries in the remote, unhooking HDMI and whatnot. Talked to Samsung and they said to take to a repair center and that they wouldn't take care of the cost of their updates bricking my tv... Also looking at the bill of sales, today is exactly 5 years to the day since I purchased. Kinda sus imo. Attached is a video of all it will do. I also noticed blue bars across the bottom of the screen when it is powered on that were never there before. Also if it is powered on and plug my PS5 in, it will allow the ps5 to work, but the colors are super bright weird looking, way off from it used to be.

Video all it do now. Notice at the start of video, tv is on but blank. It goes blank after about a minute.

youtube.com
u/IDunnoSTFU — 4 days ago