2026 FAQ MEGATHREAD (Read before posting please!!!)
This is going to be our 2nd year doing this, and I think it streamlined things much better last year. Some of these questions are already beginning to pop up...so in an effort to get ahead of the madness, we thought it pertinent to get this up now. If you have further inquiries on these topics that you don't feel adequately fleshed out within the "A" section, then ask here and we will answer for you.
Below is a list of questions (with answers) that get asked here repeatedly - please read through as this may answer the inquiry you might have as to HHN. If you start a new thread asking one of the questions below, we will delete it and refer you to this thread. We also strongly encourage you to read the r/HHN Rules on the side as well as the full location-specific FAQs as they will give you a much more in depth & detailed breakdown of everything HHN:
Orlando – https://www.reddit.com/r/HHN/wiki/faq/orlando-faq/
Hollywood – https://www.reddit.com/r/HHN/wiki/faq/hollywood-faq/
* NOTE: This will also serve as a Megathread - if there is a question about HHN that you want answered that you don't see here, please ask in this thread. If enough people ask the same question, we will edit it and add it to the questions below. Thank you...
Q: “WILL IT BE BUSY THE NIGHT I AM ATTENDING?”
A: Most likely, yes. We can’t accurately predict crowd levels on any specific night. Most nights are VERY crowded. Saturdays tend to be the busiest, the rest are a crapshoot. Some nights end up being less crowded. If you happen to go on a less crowded night, consider yourself very fortunate and enjoy the hell out of it. But we don’t know it beforehand. If you want to track wait times and look at historical posted wait times (whether it be specific days of the week or specific dates), you can do so here: https://www.thrill-data.com/hhn/orlando/2025 - but we here will never know if a specific night will be crowded or not.
Q: “SHOULD I GET AN EXPRESS PASS THE NIGHT I AM ATTENDING?”
A: It’s up to you. Express passes do cut down the wait time for the houses, but they are very expensive. If having access to the shorter Express lines is worth the high cost of an Express pass, then get it. If it isn’t, then don’t.
Q: “I AM GOING ON XX NIGHT, DOES ANYONE WANT TO MEET-UP?”
A: This isn’t Tinder. While we understand that many of you are posting this with harmless intent, there are those with a more insidious agenda – so we don’t allow these posts at all here. If you actually want to facilitate a meet up, go to our HHN Discord site (https://discord.com/invite/hhn) which has a “meetups” channel for both Orlando and Hollywood.
Q: “HOW SCARY IS HHN? – I DON’T LIKE SCARY THINGS BUT WANT TO GO TO THE EVENT”
A: That’s an entirely subjective question and every answer will be different. The event is full of jump scares, creepy moods, loud noises, and dark spaces. If you can’t handle scary things like this, then you’ll probably have a bad time if you go. There is no way to “avoid the scares” – they are everywhere. The actors aren't allowed to touch you though, so it's far from being an "extreme" haunt.
Q: “CAN I BRING MY YOUNG CHILD TO THE EVENT?”
A: Technically, yes. But it’s a bad idea. Even a child who enjoys “all things horror” is unlikely to be prepared for the immersive experience HHN provides – it’s sensory overload – it’s nothing like just watching a horror movie. And the scareactors will absolutely 100% target that child – both in scarezones and houses – as their job is to target the people who are most likely to elicit a response. We highly advise against it!
Q: “CAN I WEAR THIS COSTUME TO THE EVENT?”
A: Patrons are not allowed to wear costumes at the Orlando event. The rules are much more lax at the Hollywood event, so as long as you’re not impersonating a scareactor, then you’re probably good in Hollywood. But, in Orlando, if you have to ask this question, then the answer is probably NO. There is a good chance you’ll get turned away at the gate if you try to walk that line. We can’t definitively answer that question for you, but this falls a bit under the FAFO rule – so we strongly suggest you err on the side of caution because it’s not worth being stopped at the gate and missing the event. If you do decide to tempt fate, we suggest having a back up plan (e.g., make up remover, a different shirt/shorts in the car, etc.) as a fall back option.
Q: “TIPS FOR HHN?”
A: Here are some things we recommend (especially for Florida)…Wear Comfortable Shoes. Hydrate well both before and during the event (you can bring water inside). Get there early and stay to close (the least crowded times). Wear Neck Fans in September if the heat is an issue. Wear Ear plugs if you have issues with loud noises. Bring ponchos for the inevitable rain. If you’re on your phone a lot, bring a power brick.
Q: “DOES WEATHER EFFECT THE EVENT? WILL IT RAIN? (Florida question)”
A: Rain will NOT shut down the event – even if it pours. Hurricanes MAY cancel the event if the projected path puts people in danger. We won’t know until Universal announces it. Yes, hurricane season runs through the entire event; but we can never predict when or where a hurricane will hit outside of a day or two before. It's Florida, so there's ALWAYS a chance of rain - asking if it will rain or will a certain storm affect the event isn't something that can be answered accurately here.
Q: “CAN I CANCEL/CHANGE DATES OF MY TICKETS (Single, FFP, RIP, etc.)?”
A: Often, Universal is sympathetic to issues that arise - but we can't accurately predict if they will allow it. Always call Guest Services (Orlando: 407-224-4233 / Hollywood: 800-864-8377) and explain your situation to them. If you do not get an answer to your liking, try again - you will sometimes get different answers from different Team Members, so keep trying!