
My account was suspended due to 'my' Instagram account not following the rules
Hi everyone.
Please help me. I have been an active Facebook user for over a decade and never had any problems until now. However, 13 days ago, I tried to log into my account and saw that Facebook suspended my account due to 'my' Instagram account (username - emilycalmd) not following the rules.
I have barely ever used Instagram. I vaguely remember creating an account years ago with the username 'Gryffindor8290', but I didn't even add any pictures. I never heard of 'emilycalmd' until 13 days ago when I was unable to log into Facebook. Now that I'm checking my email, I realize that Instagram emailed me in early March '26 saying that my username has been changed to 'emilycalmd'. They have also emailed me a few times since saying my Instagram activity actually does meet their community standards and that I can use my account again.
I have tried in vain to log into Facebook. Facebook requires me to do so by logging into Instagram, but Instagram won't let me log in. They keep trying to send me a code. When I enter the code that I receive via email, nothing happens.
There is no Customer Service phone number for Facebook or Instagram. I have read the Help guides for both. Does anybody have advice? Thanks.