Crowdsourcing information
Okay, here's the premise. I have noticed enough of a trend that I would like to address it with the greater locksmithing community.
The question is incredibly simple. What is your name? However, I have noticed an interesting prevalence in the conversation going dead at that time. Or the customer continuing on with the conversation, avoiding the what is your name question.
Another thing will sometimes happen, which is they will go silent for a while, then proceed to call you to tell you their name over the phone rather than by text message for no apparent reason whatsoever. I have noticed that the large majority of the time when I have the what is your name stumble in the conversation the customer turns out to be a miserable fucking shit bag of a human. You will have issues with payment issues with documentation they will be shitty about everything on site, the car will be fucked up or disgusting they'll have tried to tear their ignition halfway apart. Just in general the job will go shitily if it happens at all. I'm getting such a confirmation bias pertaining to this, that im just going to stop dealing with people who can't seem to answer the question the first time around. At the moment I've stopped continuing the conversation and every time they ask something or they send any message or they communicate in any way the only thing I will say is what is your name. But even if I eventually get their name it just goes tits up. I don't know if it's a function of them being piece of shit humans and they don't want you to know their name so that you can't talk crap about them or something. Or if it's just that people who have an intellect surpassed by a four year old generally tend to not be good human adults.
And I'm curious has anybody else noticed this or is it just me?
* standard disclaimer about this whole post being voice dictated.