u/Icy-Price5449

Seems like Viture Neckband Pro has some serious issue where screen just goes black, then it shoes this weird noises over the screen while using it after while. I initially thought it was my glasses; however, setting screen is displayed normally which indicates this is Neckband pro issue, making over $300 gadget unusable.

Even when I try to force play the video on youtube, it turns black again then new pattern of noises are formed while the video is forcefully paused.

Starting from incompatibility with Viture Beast and now this noise issue, is Viture team not doing any debugging before selling the product?

Update 5/6/2026: Mines got just shipped today! My prescription attachment seems to be coming later, which is fine bc I can just wear contacts until then. Hopefully comes in quick!

I received the response back from Viture, and this is response I got. 2-3 weeks?! I live in US, and there was as no indication it would take 14-21 business days, especially I paid for expedited (which is legally claimed as 3-5 days). Im heading to Hawaii in 12 days for 3 months and I ordered 4 business days ago. I wanted to stress test this product there for proper review (especially Viture is known for brighter display this would be huge advantage for Viture), but with 2-3 weeks to ship I guess that isn’t happening

Anyone having same issue? Do they really take 14-21 days to ship with expedited? If it won’t arrive by then I need to switch to other model or Xreal