u/Icy-Toe-8160

Image 1 — KitchenAid refurbished order cancelled but no refund?
Image 2 — KitchenAid refurbished order cancelled but no refund?

KitchenAid refurbished order cancelled but no refund?

Has anyone had this happen with a refurbished KitchenAid order? 😭
I ordered a refurbished mixer on August 4 for around $245 using my debit card. It was taking forever to ship, so I ended up cancelling it. On August 13, I got an email confirming that the order was cancelled.
The weird part is I still haven't gotten my $245 back. I checked my bank account and searched through my transactions, but I can't even find the original KitchenAid charge anymore or any refund. I'm still short the money though.
I'm going to contact KitchenAid again, but has anyone had this happen with a refurbished order? How long did it take for your money to come back?

u/Icy-Toe-8160 — 2 days ago