this is my second phone. the device the account was created is old and does not work as well as it did.
I cannot login for about 2-3 weeks already.
at first when I linked my laptop it would disconnect my phone, and vice-versa. now I completely can't login from my phone
what should I do
Hi, I'm experiencing a strange issue with one of my Figma files and I'm not sure what's going on.
I have only one Figma account. One of my design files is showing a yellow banner that says "This is an unassigned draft file" and when I try to move it, I get a dialog that says:
"Current location: Another user's Drafts — You can't move files that are in another person's Drafts."
The problem is, I am the one who created this file. I have no other Figma accounts. The file doesn't appear in my projects list — I can only access it via the direct link.
When I open the Share panel, it shows no named owner, just "team admins" and "Anyone can view".
I did share a view-only link to this file with some people, but viewers shouldn't be able to take ownership of a file.
Things I've already checked:
- I only have one Figma account (one email)
- The file is not in my Drafts, Recents, or Deleted
- I can still open the file via direct link
- I have not deleted or moved it manually
Can anyone explain what happened and how I can recover full ownership of this file? Is this a known bug?
Thank you!