Ola Scooter in service centre for more than 6 months
Hi folks, I understand it was a terrible decision to buy Ola Scooter that I bought almost 2.5 years ago. It has gone to service center 4 times since then. The issues were fixed within a day previously however this time the motor itself has gone bad due to which they kept it over a month and never opened a job card. Though, the service center guy has asked for OTP when I submitted the scooter.
One and half month later the service center was closed permanently and I don’t know what happened with my scooter after that. It’s been 5 months since the service center is closed but I’ve never received any status about the scooter.
I sent them multiple emails, sent legal notice, tagged them on X, filed a complaint on consumer forum online but I never received any kind of acknowledgement whether they have my scooter or not. They are literally clueless about what to do.
Now, I’m looking for an option to get some help to get my scooter back. I thought to visit consumer forum but the reviews are very bad. People have complained that that if you have time, patience and money then only you should visit the consumer forum because they just misguide you and keep delaying the matter.
TLDR; My scooter is in a permanently closed service center and I need help or guidance in getting it back. Appreciate any help 🙏🏽