FOUL PLAY
Their digital chat assitant clearly stated (and I have all the screenshots) disabled account does not ovveride approved work supposed to be paid and the Payment Tracker. The human agents are giving another info, which is misleading. The payments tracker status is paymnets released! but nothing in my bank. The ledger too hasn't captured the payout.
Is payment tracker used for Visual aesthetics? I'll hold them accountable for their digital chat policy. It's not an external tool so all info is directly from their documentations.
After sending couple emails and demanding to take legal action because they declared I wont get paid, another email was sent.
| Kaitlin (Handshake AI) May 8, 2026, 4:48 PM PDT The Pay Processing Tracker is a general tracker available to all fellows and is not intended to reflect individual payment statuses or account-specific outcomes. For this request, you’ll need to reach out to hai-policy@joinhandshake.com, which will route your inquiry to the appropriate team equipped to handle account-related reviews and payment eligibility questions tied to your account status. This will allow you to explain your situation in detail and request any additional information regarding your options. That team will review the information provided and determine whether your case qualifies for further reconsideration or appeal. Kaitlin (she/her) Handshake AI | Fellow Experience Specialist| |:-|