r/joinhandshakeai

The money never hit my account even though it says I've been paid

I was owed $2600 from Handshake and they ended up paying me $11 this morning..

That’s 14 hours I could’ve spent with my family, taken care of my mental health, do more chores I had to push back. The only thing worth more than money in currency is time. They know that, but do not care. It’s a joke, oh so funny, not a big deal huh, to do it to the workers, in 10s of hours but a few min off because of how they have it set up to submit tasks every single time and it’s a whole ordeal and they break something that was never meant to be “fixed”. This company is a joke and everything with it.

Fear of even tasking now if this can happen...

Apparently CAs think handshake can't rob them too 🤡

I was reading through HAI since 21 of my hours were stolen. Apparently in the policy there is an class action waiver clause, and their arbitration company has a record of being shady and unethical:

1. Section 17.7 of their contractor agreement contains a Class Action Waiver. This means that by agreeing to work on the platform, you have waived your right to participate in any class action, collective, or consolidated lawsuit against them. Any dispute must be resolved individually through arbitration.

2. Payment disputes must go through their internal process first If you have a payment issue you have to dispute it with HAI directly before anything else. Can't resolve it with HAI? Your only option is individual arbitration. The arbitration firm named in HAI policy "JAMS " were formally flagged by the Georgia Attorney General in December 2025 in a letter citing concerns about abusive practices in mass arbitration and potential violations of state consumer protection law. JAMS have a documented "repeat player" bias meaning companies that send cases to them repeatedly have a structural advantage over individual workers filing once. JAMS never replied to the attorney general.

I've attached the attorney general letter and screenshots of policy.

https://preview.redd.it/lgffbe1y7h2h1.png?width=1874&format=png&auto=webp&s=3c8fd9ca6aba07a99df50fb94b853c212e07aba0

https://preview.redd.it/ya3i9oic8h2h1.png?width=1650&format=png&auto=webp&s=9563673d5a5f1d7ad0214363920fea3e449705d0

https://preview.redd.it/i74vsw2f8h2h1.png?width=1670&format=png&auto=webp&s=5a9cb15f1f3730c4a3d6774787d434cf3504961c

https://preview.redd.it/vcsuk1058h2h1.png?width=1424&format=png&auto=webp&s=174021eaccf710cbc65224cfb6a19d0e52016979

https://preview.redd.it/v5pbwbl78h2h1.png?width=1396&format=png&auto=webp&s=41ad22c158ac8452b74325d4d681514690c9168d

https://preview.redd.it/4l6pudl88h2h1.png?width=1320&format=png&auto=webp&s=0de5893834fbc9a052504d94d521a1742189ffc2

https://preview.redd.it/shgifjd98h2h1.png?width=1392&format=png&auto=webp&s=3b788eb20c9a724d86329b4f4b08423c6caa1db2

My account was wrongfully deactivated last week. I am on a project that requires much planning and careful attention to detail, so I put a lot of effort into my work. This was then used against me to deactivate my account. I received an email stating that I am removed from the project but will still be receiving payment for the work I completed. Two weeks later and I just received $1.26 from handshake this morning, instead of the OVER $2,000 that I worked for. Absolutely ridiculous that I was sent that low of money when I am owed so much more. The support team has not been helpful and take way too long to respond. Is anyone else dealing with this issue and how should I go about it.

If you're having issues with pay reach out to business insider . They have done stories on hnadhake not paying before. Left the information of the reporter from last time below.

Have a tip? Contact her via email at sgoel@insider.com or on Signal at @shuby.85.

Told you so.

Is it legal to have a project that pays 0$ per hour. And only pays for an accepted task? There is so much work that it takes to get to an accepted task. And even if that work is perfect, the task itself can have bugs:system issues outside our control.

I don’t think working on any project for free is worth it. The approved task can take 5 days to 2 weeks. Meaning some don’t get paid over a week. If they get paid.

There’s zero incentive. Handshake Ai is becoming a like a fake pump and dump.

Anyone else in project H**X and think this is bs and a waste of time?? I hear it use to be hourly. Then they changed it to free labor

I’ve been tasking on HH since November. I know the payments have UI issues sometimes, but the “Processing” amount is 30 hours less than the work I’ve done. Crazy part is I’ve actually been doing tasks during these hours.

Had this same issue last week where it went to $0, but now this week it went up to $11 awaiting payout

Saw the posts about UI issues, but just genuinely curious, has anyone ever submitted a payment dispute and actually gotten it resolved if they were underpaid?

Right now I don't have anything, not paid, not pending, not processing. Nothing. Is this normal? Anyone on the same boat?