“We’ve temporarily locked your account to keep it secure”
I’m trying to create an Alibaba account. I’ve never had one before, I didn’t break any rules and my details are 100% correct. I’m getting the message “We’ve temporarily locked your account to keep it secure” when I try to verify my mobile phone number.
The FAQ section is useless and there’s no live agent to assist me. I’ve tried two different emails and it doesn’t work. Does anybody know how can I overcome this please? Thank you