u/Immediate-Pipe-2234

The only thing that can turn the season around Is if Turnstile actually Performs on July 10th lol
What are the chances ???????????????????????????????

In January I paid off 2/6 of my student loans, but had an overpayment on both loans. I have been trying for 5 months to figure this out. Every single time I called, the only option is to talk to a “regular” person who I already know can’t help me with this. They have to transfer me to an “advanced” rep. Every time I’m hold for hours waiting for an “advanced” rep and have never gotten through until today. Why today? A “system outage” so no one can help today….. I just want to transfer my over payment to my other loans…