u/Immediate_Still9316

▲ 7 r/AmazonFBAOnlineRetail+1 crossposts

First-time importer looking for a freight forwarder from China to Texas (2 pallets, glass products)

Hi everyone,
I’m importing my first bulk order from China and could really use some advice.
Here are the details:
Product: Glass food storage containers
Quantity: About 1,000 pieces (2 pallets)
Shipping from: China
Destination: Arlington, Texas (residential delivery with garage access)
My goal is to have the cleanest and most hands-off process possible. I’m less concerned with getting the absolute cheapest shipping and more concerned with avoiding surprises, unexpected fees, customs issues, or problems with tariffs.
My supplier told me they don’t offer DDP for this shipment because it’s a bulk order and only do FOB on their end , so I’m trying to understand what my best option is.
From my understanding, I could have a freight forwarder pick everything up from my supplier (EXW), handle the international shipping, customs clearance, duties/tariffs, and final delivery to my home. I’m just not sure if that’s actually how it works in practice.
A few questions:
If your goal was the simplest, most stress-free import process, what shipping arrangement would you choose?
Can a freight forwarder truly handle everything from factory pickup to delivery at my home, including customs and tariffs?
If DDP isn’t available, what’s the next best option?
Are there any freight forwarders you would personally recommend for shipping from China to the U.S.?
Are there any hidden fees or common mistakes I should watch out for as a first-time importer?
I’d really appreciate any advice. I’m new to importing and would rather pay a little more for a smooth experience than save a few hundred dollars and end up dealing with unexpected problems.
Thanks!

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u/Immediate_Still9316 — 4 days ago