Mic issues in windows 11 on Inspiron 15 3511
I've been on the internet for the past two hours trying to figure out how to fix my mic, but i've had no luck as i've only found one forum of someone with the same issue and it was useless. This was just a last resort because I have no clue who and where to ask.
I got a new headset yesterday, the rig 400 series gen 2. It's mainly for my ps4 but I also needed a headset for my laptop just for the mic. I plugged it in, tested the mic in sound > properties and got nothing but static. I assumed it was the headset and that it might've had some hardware issues so i got an adapter and tested it on my phone, but the audio was as clear as day, i didn't hear the static. I realized it's not the headphones, but the laptop itself. I uninstalled and reinstalled the audio drivers on my laptop as a last option and it worked. It was only temporary though. When I powered off my laptop it stopped working again. I don't want to be stuck in a cycle of uninstalling and reinstalling so i tried looking for a solution but i couldn't find one. I even tried to talk to the stupid little virtual assistant on the dell website and it literally couldn't give me a solution. Is this something I'm just stuck with? It's a horrible laptop and the hinges broke only after a year of use so I wouldn't be surprised.
Here's what i've tried,
- audio troubleshoot, it didn't do anything
- safe boot (it said to try that in case it were a background app. it wasn't.)
- mic use in snipping tool
- the preinstalled mic
- a different headset
- messed with the mic sensitivity
The OS build is 26200.8457 if that's important