On April 25th my son was involved in a car accident. He was the sole passenger. It is still unsure whether the driver hit the semi truck or the semi hit them, but for now the story from EMS is that the car hydroplaned and then crashed into a guardrail. My son took the brunt of the damage on his side. My son is currently in the trauma ICU with several skull fractures and brain bleeds.
The driver (his friend) has USAA. His parents say that they have filed a claim with USAA and that my son will be taken care of. The thing is… I don’t know what I am supposed to be doing. I’ve been on the opposite end of this as a driver with USAA insurance, but never the other way around.
We are still waiting on the police report for more details, and to see if the semi also needs to be help liable. My husband and I are currently looking for a lawyer, but in the meantime what should we be expecting from USAA? I have never had to deal with anything like this before and it is all very overwhelming.