u/Independent-Way5878

I thought certainly they would include some built in credits as part of the Copilot license, but does it really not include any usage rights built in for Cowork starting July 1?

I am struggling to understand why anyone would want to use Copilot at all now? I agree with others that Cowork is the ONE copilot experience I could actually sell to my end clients, but no way if it's going to be $30+ 100% metered usage.

Serious question - why would any small / medium business go with Copilot Cowork when you can instead go for Claude Cowork for $25 a month and use the Microsoft 365 connectors? Am I missing something here?

I keep trying to like the Copilot Studio product but I keep running into all sorts of odd issues that just don't make sense to me. I can usually find a work around, but not sure what to do with this one.

I've setup a Copilot Studio bot, published to the Microsoft Teams channel. I can @ mention the bot and the bot will respond. Great!

However, when I try to use it in a way I would think a normal human would use it, it doesn't do what I expect.

Example:

1. There is a conversation thread happening in a Teams Channel.
2. Someone @ mentions the bot something like "Do we have any information about this issue in our xyz tool / system?"
3. The bot responds with "Sorry you didn't include any information for me to look up. What do you need me to look up?"

I've tried a few variations of that flow and have concluded that the @ mention to the bot only includes the literal @ mention text, and it does not include any of the conversation history. How do we fix this? if it's not a feature that exists, that seems like a really basic feature that this product should do.

Would love any solutions or ideas anyone else has.

PS: I tried to figure out what exactly is included in those runs, but I cannot see any of the Teams Channel conversations in the "activity" tab of the bot - which is where I would expect to see it.