Heritage Home Textile shop in the UK, Feedback appreciated.
Hey everyone,
About a year ago, a few kind souls on this sub did a shop review for us. I took the feedback, implemented it (to whatever extent it was possible). Initially it was not much but slowly shop picked a few orders. We started in June last year and here are some stats for your understanding.
- June - Dec 2025 - 6 Sales
- Jan - May 2026 - 13 Sales
- Overall - 10 Reviews as of today. Another 4 committed by the customers already.
In this year, while things are picking up, but not really what I had expected it to be. I feel like I’m doing the right things, but the conversion still remains at 0.5%, which, of course, is too low.
The Shop: https://qausheylivingco.etsy.com
Niche: Premium Hand-Block Printed Quilts, Bedsheets/sets, Cushion covers, towel sets and Rugs.
Location: Solihull, UK.
Specific Questions for the Trade:
- Price Perception: Am I in the Awkward Middle where it's too expensive for casuals but not premium enough for high-end buyers?
- Photography: I know it is not Pintrest Level but do they actually show the product well and will a buyer not buy because of these photographs?
- The Local Trust: As a UK seller, am I doing enough to prove the stock is here or is that Fast UK Shipping signal getting lost? We have delivered in no more than 2 to 3 days in UK mainland after taking cues after the first delivery experience by a customer.
- About Us: What am I missing in my About or Policy sections that would make a buyer choose me over a cheaper international competitor?
I’m ready for a reality check. Don't worry about being polite, I need the data to grow.