u/Indiancarfanatic

Image 1 — paid 195 for a coke costing 40rs  their reply just shows they dont care 1 bit about how to speak with a customer
Image 2 — paid 195 for a coke costing 40rs  their reply just shows they dont care 1 bit about how to speak with a customer
Image 3 — paid 195 for a coke costing 40rs  their reply just shows they dont care 1 bit about how to speak with a customer
▲ 3 r/mumbai

paid 195 for a coke costing 40rs their reply just shows they dont care 1 bit about how to speak with a customer

TLDR i dont think in india speaking like this is usual consumer practice , in the menu they dont mention can or bottle

heck even dominos has special mrp printed cans and bottles
their staff who handles the email is rude and also i dont feel this is justified from a big brand like them

u/Indiancarfanatic — 2 days ago

ye resturant wale dhamki de raha hai kyuki maine coke ke rate ke bare me puch liya

bhai log dekho ye email thoda zyada hi rude hai and ha mujhe lagta hai tum coke likhte ho to i can expect coke ki 750ml ki bottle as well but jab ye aya i felt angry 2 jhan ne khol liya tha so i coudnt return it

u/Indiancarfanatic — 2 days ago

wangamama churchgate team has a very rude way of speaking with its customers over email

Had one of the weirdest customer experiences recently.

Went to Wagamama India and ordered a Coke from the menu. It was listed as:

>

The thing is, the menu didn’t mention:

  • can/bottle
  • serving size
  • packaged beverage
  • or anything suggesting it was simply a regular canned Coke.

It was grouped alongside drinks like Fresh Lime Soda and Ginger Ale, so I honestly assumed it would either be:

  • a prepared/premium serving,
  • fountain stock,
  • a larger serving,
  • or at least some differentiated restaurant version.

Instead, it turned out to be just a normal canned Coca-Cola.

Now before anyone says “but the price was written” — yes, I know restaurants can charge whatever they want. That’s not really my issue.

My issue was more about menu clarity and customer expectation.

So I politely emailed them saying the menu could have been clearer because many customers could reasonably assume they’re getting something more than a standard retail can at that price point.

What shocked me more was the response.

Instead of a normal customer-service explanation, I got a very aggressive legal-style email using phrases like:

  • “completely ludicrous”
  • “misconceived and inappropriate claims”
  • “irreparable harm”
  • “costs and consequences”

Over a Coke complaint 😭

Honestly the email annoyed me more than the drink itself.

Attaching screenshots because I genuinely want to know:
Would you also assume this menu item was something more than a standard can?

u/Indiancarfanatic — 2 days ago

my manager uses such language on a daily basis even on small issues i had informed the HR but they both are saying due to lack of performance i have to resign though i was having KPI ranking of 38 out of 100

i work in a big insurane company we work with agents its a field job , and we work on saturdays and sundays also because it is a whack a mole job tbh he has this habit this instance was recorded and hr takes no action tbh i didnt expect this from a great places to work place
terms like chu**tuya
BC MC is his 2nd behavior this time he is saying that i should wait for 2 days even if he doesnt allow the approval for discount ticket he said keep ur attitude and anger up ur ass , i told the HR she said send proof i sent her proof

u/Indiancarfanatic — 3 days ago