I had a shit day. And I’m sorry this is so long. All I wanted to do was go look for some new bras and grab sumin to eat
Shortly after waking up my grandma let me know that my sister in laws father passed away. I thought it would be nice to send her flowers. I look online find a nice arrangement put in for delivery today I’m thinking all is good how nice of me right. This website checked her address 50 billion times to make sure they can deliver there today before allowing me to even place the order
After I place that I shower get dressed I’m otw to get my food. I get there just 1 person in front of me I’m not thinking it’s gon be long bc it’s just 1 person yk. I Sit in line for 10 minutes before I’m even able to order. I order the lady working had a nasty attitude it that’s fine has nothing to do with me I’ll go on about my day that’s still relatively good rn. I go to gas station and start making my way to the complete opposite side of town where the mall is
I get there and I get a call from my leasing office informing me that they wanna come change the smoke detectors and stuff.
(Back story rq- maintenance has a habit of just walking in my apartment no knock or anything just walk in. I’m a young female and it’s always like 3-4 big men like I would prefer that they don’t just walk inside as I’m sitting on my couch in a tee shirt and my underwear. My bf told me he made sure that they’ll call and schedule maintenance when it’s needed to a date and time that he’s here not me yk. Also he smokes weed which is against our lease-they’re pretty chill about it as long as they can’t see it not around when inspections type of thing they know that ppl in the complex smoke not just him. If maintenance smells anything or seeing anything while in your house they report it but if they just walking by outside nobody says anything yk So he has his stuff in a book bag in the back room bc it smells)
I tell the office ok give me like 10 minutes I’ll be there they say fine call us when you ready. I drive all the way back home. Start just picking up a little yk fix pillows fold blankets but also I went into the second room to move the book bags somewhere else and spray around so the smell isn’t as strong. I opened that door and when I say it looked like a tornado went through it, it was so messy. It’s my bf room I don’t go in there I don’t have stuff in there he uses it like a closet there’s stuff everywhere. I clean the house every week that’s the only place I don’t go bc it’s his space I didn’t mess it up yk. ATP I’m pissed bc I he doesn’t have anything to do in this house after he’s off from work so no reason for him to have the room looking like that plus he has a uniform for work so idk how there’s so many clothes everywhere if he has to wear the same thing everyday yk
I call him letting him know I’m annoyed I had to come all the way back I thought he scheduled it for a day like he said he would and this room looks crazy bc ik my bf before I ended the call I let him know NOT TO CALL THE LEASING OFFICE bc atp I’m already home already cleaned already moved the bags already sprayed rn is best time at yk but anyway I hung up after telling him that and bc ik him so well I text him the same thing DO NOT CALL THE LEASING OFFICE bc what I said prolly went in one ear and out the other guess what he did…called the leasing office
He told them to schedule it for Monday that pissed me off even more bc what did I just say plussss we sat for 2 hours yesterday talking about how he doesn’t listen to what I say and just does what he wants I m a very particular person I like to plan everything out so if im asking him to do something I’ve already thought it through I just need him to execute yk he wants to add to that plan and do what he wants but that never works out bc he can’t think past his nose I love him but honestly doesn’t think things through. He’s not off the whole day on Monday goes in at 10 am he thinks if he just sprays the house all is fine like no the smell can come back bc you don’t know when they’ll be here for example today he left at 9 they didn’t call to want to come in and change detectors until 2:45 this afternoon he can schedule all he wants but he doesn’t know what time in Monday they be here so he just created another problem like wtw just listen
As im sitting typing a message to him bc he’s at work can’t call him that much I get a voicemail from a number that never called me just left a vm
It was the flower ppl letting me know there’s a problem with the order- what problem idk they didn’t say but there’s some problem and I need to call them bc my order is on hold until I do so
I call the number they called from tells me customer service closed at 4 mind you the voicemail came through AFTER 4 so I wouldn’t have been able to call anyway they left another number in vm so I call that number
Get a lady who tells me she doesn’t know what the issue is but she can put in a ticket can’t give me any reference number for the call or ticket I just gotta trust she gon do that mind you I paid for same day delivery they charged extra for that btw AND they already took the money off my card so like uhhhh excuse me miss ma’am I need to talk to somebody now today I don’t want a call back tf. She tell me that when their customer service gets too many calls on the line they go to her the help desk so can put in a ticket for a call back. Atp I’m overly annoyed I ask to either be transferred there and speak to someone or give me their number so I can call myself I don’t want a call back bc I been otp with her for 20 minutes and nobody tried calling yet mind you she said she out in the request the start of our call flagged it as urgent as I had same day delivery they should be calling asap since they just left the vm so where the call at yk whatever she give me a number finally I call
I wait maybe like 20 minutes get otp wit customer service who tells me the problem is that even though they advertise same day delivery checked and verified her address 50 billion times that they don’t have shop in network available and the shop they found for me charges more than then so I need to pay an additional $38 to have it delivered tomorrow like huhhhhhh excuse me
I paid for delivery today you said you could took my money now are coming back like sikeeee and actually we need more money to get there by tomorrow no discount credit refund nun that was the only option like excuse tf outta me after yk asking the lady otp does it make sense to her for me to pay more based off of what they advertised she herself said no then offered to pay $10 of the $38 needed I still gotta pay the rest. They won’t use the money I paid for shipping today for it won’t credit nun back like Ard ig you can have $10 that’s it
So I canceled the order like atp yall made this so difficult give me my money back. This lady gon tell me that they never took the money. Huhhh I have multiple emails from my bank letting me know my card was used by them the money came out of my acct tf do you mean you never took the money I’m explaining this to her this lady gon tell me well I cx the order you have to send use proof that we took the money she kept telling me they didn’t as if I needed to lie. She Didn’t want to tell me how their refund process work didn’t want to give ref number for call or cx claim like wth just wanted me to trust what she said which was basically nothing wth I stayed in phone until she sent me something showing she sent that cx claim bc this whole time the vm the First Lady and this lady has been telling me I should’ve gotten an email stating why and what is happening never did (ik my email was right bc they sent the confirmation that they took my fucking money to it) Finally got an email out of her but It did say i need to send proof they took the money and they will review to see if they’ll refund me once I got that I hung up bc wtf
Call my bank asked if the money was truly taken or yk just processing like on a hold bank lets me know like yep it’s actually gone—after that call prolly like an hour and a half it took bc of waiting I get an email stating that yes the order was cancelled and yes they’ll be sending a full refund bc like I said they took the fucking money the hell
ATP I’m overstimulated and annoyed I was trying to be nice yk. It’s not over tho remember I had food I was gonna eat before going shopping but had to come home quick and all that happened well the food obviously got cold me still trying to make the most of something I can warm it up it’s fine right…wrong my soda is flat like ok I’ll drink water I open the bag the order is wrong its tacos I got a quesadilla like Ard fine I’ll still eat them but I can’t bc they’re beef and in allergic mind you I haven’t eaten anything all day my day started at like 9 sumin it’s 7 pm rn like damn damn damn
I think I’m just gonna gts atp