u/Individual-Tell8954

Hi everyone,

I’ve been using a SteelSeries headset with my PS5 for a few weeks now, and everything has been working fine until today. Suddenly, the volume is extremely low, and I can barely hear my game/ps5 menu unless I turn the sidetone volume up. The problem is that this means I can hear myself the entire time, which is pretty annoying.

I’ve already tried everything I can think of in the PS5 sound settings, but nothing seems to help. I also tried opening the SteelSeries GG app on macOS, but unfortunately, the app won’t open.

Has anyone experienced this before or know how I can fix it?

Thanks in advance!