For starters I am on windows 11 and using a Steelseries Arctis Nova 7 gen 2 headset. Since the last update to Fortnite/windows(unsure which) my mic hasn’t worked in Fortnite no matter what I try despite that it works in discord and other games. I’ve verified that Fortnite has permissions from my computer to use my microphone and it does. It just won’t work.
Hi guys my girlfriend got me the arctis nova pro wireless for our anniversary present a couple weeks ago and I've been having some issues with it. After about 2 days of using it, the left side just completely cut out and I've tried every solution I found online but it still wouldn't work. Eventually after 2 days, the left side just randomly came back but it was significantly quieter than the right. I tried using sonar but everytime I turned sonar on, the left side would just cut out again and my windows would lag out everytime there's a system sound effect while the nova pro was connected. As soon as I plugged my cloud 2's into the pc, the lag stopped. What's the best option to try and fix it? I've tried repairing to the box since my PC doesn't have bluetooth, I've tried restarting everything from the headset to the box and my pc, tried changing my windows settings, tried sonar, etc. I also reached out to support but got back with nothing.
This is likely my fault, but I feel bitter about buying the Arctis Nova Pro Wireless six months ago and now I can't return it.
After finding out there will never be an app for true wireless control l feel the product was never finished and new products are being shipped rather than fixing the previous release. Note, it's not wireless if you're stuck next to a wired control IMO.
Now the successor Arctis Nova Pro OMNI has an app and seems fully wireless I'm stuck knowing I got a partial product for several hundred dollars.
Can anything at all be done to address this?
Sorry in advance for the negativity, rant, and feeling bitter. 😞
Edit: changed "premature release" to "previous release" - I shouldn't have said it was premature, as it's new to me, but released years ago. I have since bought the OMNI and will sell the slightly used one at a loss.
The new Nova Pro Omni have a really annoying static issue that I have not seen mentioned anywhere, but after returning and trying a second pair, either they have horrible QA or they just come unusable for me. The OG nova pro wireless do not have this issue!
The Nova Pro Omni's have a wierd static/scratchy sound playing when something is playing on low volume. It's not that loud but very noticable for me and 2 friends that have also tried them. It seems to me like the Headphones/DAC is trying to make any low volume sound audible and distorting it.
This issue is the most noticable for me when I am in a Game and something is in the background playing on super low volume. Current examples: FH6 pause screen and Path of Exile 2 hideout or even just a twitch stream where nothing is spoken.
In all of these examples there is a constant non stop static hiss that comes from the low volume background noises. As soon as I stop the stream/game the noise is gone.
I have checked every setting possible, updated everything, tested 2 pairs of Omni's on 3 PC's. All have the same issue. My old Nova pro wireless works flawlessly on all Systems. I will now have to refund both as the noise is unbearable for me.
Curious to know if anyone here with Omni's can report the same issue or not.
Had this for about a year. It’s REALLY good. Its bluetooth range is far and its battery life is crazy. The update speed is very slow though. Probably my fault. The sound and mic quality are cool too. Definitely worth buying.
I have an Arctis Nova Pro and started having microphone level issues where people could barely hear me. I sent the headset in under warranty over 2 months ago, and my ticket is still sitting in “processing”.
At this point, support responses are basically just copy-paste replies like “we are working on your issue” without any actual timeline or meaningful update. Trying to get information out of support has been incredibly frustrating.
What makes this worse is that I specifically bought these headphones as a work tool because they can handle two simultaneous connections between my work PCs over Bluetooth + wireless, and the audio quality was actually pretty solid compared to competitors. Instead, I’ve now been stuck waiting for over 2 months with no replacement and no clear explanation.
I understand delays happen, but this honestly feels unreasonable for a warranty replacement process.
I’m in Canada, in case regional delays matter.
Has anyone here had to wait this long to receive a replacement from SteelSeries after sending their device in under warranty? Did you eventually get your replacement?
If there’s a SteelSeries rep here, could someone please check why this ticket has been delayed for so long?
Ref #
STS_1726099786
Warranty / Replacement Case #
RMAUS0467509
I just bought the headset but cant get my mic to work, discord or PS5 isnt picking up any sound.. Any ideas? I have sound and everything and no the mute button isnt on
for some reason it keeps automatically turning the volume down and its showing -214 miliin volume
Hi! I have had the Wireless Pros since 2019. They have been great, but considering upgrading since it’s been awhile.
Anybody upgrade from these to the Nova Pro or Omni? I am curious if it’s worth the upgrade.
Thank you!
I couldn’t get the firmware update to show in SteelSeries GG at first, but I finally got it working using a very specific sequence. I’m sharing the exact steps that worked for me.
GG72 version: https://www.filehorse.com/download-steelseries-gg/90728/
Revo Uninstaller: https://www.revouninstaller.com/start-freeware-download-portable/
I've used 2 different Arctis 7+ headphones for years as of now. And what I've noticed is that their mechanical volume wheels are extremely prone to being the first part to break-down. Of course; it doesn't happen in just a few months but when it happens, it only gets worse in time. First, while you're using the wheel, the sound is uneven between ears at certain levels. Second, it starts buzzing at those levels and then it completely cuts.
Therefore for anyone looking to get this headphone, I recommend avoiding the habit of using these wheels as your main volume adjuster. Use an external sound adjuster or just use your pc's sound mix. It's fine to use the wheel seldomly but don't make it a habit.
As of late, sonar hasn't been running right for me, I open the interface, and the whole thing crashes, no sound comes out of my speakers. once, the other day, my computer stopped detecting all sound devices all together. Sound works fine when I send it to speakers directly AFTER closing sonar, but none of the virtual outputs are working right.
I bought this expensive Artic Nova 5X from Best Buy a few months ago and I absolutely hate this headset, it has NEVER properly worked for me. NON STOP constant issues with connecting to my PC, the actual mic for it never works (I have to use an external mic), it's constantly switching between Bluetooth mode and 2.4 mode. SOMETIMES it'll work in discord where I can hear, but I can't speak. But other games and apps I hear NOTHING. And the times I can get audio to go through, it sounds muffled, the audio lags and cuts in and out.
I have updated the firmware on SteelSeries GG app, reconnected everything, watched so many YouTube videos, and I can not fix these problems. I've spent literally HOURS upon hours trying to fix this.
I'm open for help, but I'm so close to the point of just video recording myself smashing this headset and uploading it. Taking my $130 loss. What a shame to spend that much on a headset and it not even work, but instead accumulate so much stress.
my mic isnt being picked up on my PC via dongle on discord and not being picked up bluetooth to my phone but i know the mic works because i can hear myself via Sidetone. i tried reseting to factory settings restarting pc resetting the headset itself etc. anything i miss or an aesy fix? much appreciated.
So, I’m an idiot to start haha. I bought a Steelseries Nova 7 Wireless headset without realizing it won’t easily connect to my Xbox. The photos didn’t show the box which I now have and it says PC, PlayStation, switch, mobile… NOT Xbox. It came with a dongle, but I saw other models have a dongle that has a usb/xbox switch (Nova 5 for example). Do you think it would be possible to connect one of those dongles to make the headset compatible (and wireless)? My headset came with instructions on how to connect the dongle if it becomes disconnected so I think it may be possible?
Extra info, I was just looking for a good headset that can pick up low volume speaking since I game at night with roommates. I have ADHD and got that sweet tax return so I got these on a good deal but now I’m realizing they might have to be resold since I can’t return them *facepalm*
Thanks in advance for any advice!
Title basically.
I recently bought a Arctis 7+ Wireless. Everything works great except one thing, as soon as I unmute myself I can hear myself breathing, talking, and all other kinds of background noises extremely loud. Is this intended? If so, how can I disable this.
Any help would be greatly appreciated.
I recently bought the Arctis Nova Pro Omni as an upgrade from my Arctis Pro wireless. The quality of sound is much better but I’ve been getting complaints in discord parties that my mic quality was bad and not as good as my previous headset. Is there a way to optimize my mic quality through Sonar, the engine, or anything else.
I'm having three issues with SteelSeries GG that are driving me nuts.
Are there settings I need to use to change these annoying behaviours?
The 600$ new Nova Pros are a bit out of my price range but I've had my Nova Pro Wireless for like 2 years and wanted to upgrade to the Nova Pro Omnis.
Are they actually a decent upgrade over the Nova Pro Wireless?
I am in a bit of a dilemma surrounding my choice of headset. I recently ordered the Astro A50 Gen 5, which gets delivered today. However, I recently saw the new Steelseries Omni that got released, and watched your video on it. I'm in a dilemma because, although the Astros are a great headset, the Omni's just seem to be better. I currently play on the Turtlebeach Stealth 700 Gen 2, which has been a good headset for me. The feature that I appreciate about it is the ANC. I feel like with the Astros, I will miss having ANC. My room isn't particularly loud, with the occasional fan noise from my PC and maybe a fan or AC unit.
With that said, I use my headset for strictly gaming, and I play mostly FPS games and the occasional AAA game. I have some Amazon gift cards, so I'd be spending an additional $100-$150 extra on the Omni's. If you were me, would it be worth it to return my Astros and get the Omni's instead?
