[USA][TX] is this normal treatment or should I go to hr?
Hi I’m a 23 y/o and this is my first full time job. I’ve been working at a corporate company for 4 years now, I made it through the ranks from bather to groomer. I am unsure if this is normal treatment or if me wanting to quit/ write an hr report is valid. Back in June or July of 2025. My salon was having ac issues. The back of my salon ( which can’t be propped open due to policy ) had gotten up to 80 degrees. This is where our pets are housed. Well at the time the policy I knew was once it reached 80 degrees we send dogs home. I had gone and told my managers that “ hey it’s 80 back there, what did you want me to start doing? Cuz aren’t we supposed to start sending dogs home” I was then told by my assistant manager “ I know that’s what you want.” I had then questioned that. Then in front of the registers while there was customers they had said “you guys just want to be lazy, and go home”. I was taken aback by it at the time so I didn’t say anything but its affected the way I think about my work.
Then more or so recently since the start of the year. My store manager is the one that’s supposed to make my schedule. The policy says that the salon schedule needs to be made 8 weeks out so we can rebook clients. My schedule is changed the week before. Not only that but I have dogs coming in before my shifts, the time slot I have to do dogs is after my shifts, I have dogs going through my allotted lunch break time. If it’s too early though I have to call them and tell them we don’t have that time anymore, or we are told to just move it to someone who has that time. We are constantly having to tell clients that we either don’t have that time slot or to call us back once our schedule is made. It’s to the point of where I can’t even plan things on my off days cuz I don’t know them prior. Before when my salon leader was doing it we had it consistently 8 weeks out. Not only that the salon leader I had at the time showed my store leader how to do it.
There was also a day when I had only 2 dogs on my books early in the morning because all my other dogs canceled or had no rabies vaccine. When a coworker of mine went to talk to the managers for something irrelevant to me, they ( being my store lead, my assistant manager, and 2 other leaders ) were talking about me being unproductive. When I had not only answered all the calls we were having that day, helped multiple coworkers with dogs, cleaned up a bunch and did weekly tasks which we normally can’t do. Which these are tasks that my corporate company thinks people can do on top of grooming 6 dogs a day, in an 8 hour shift, while only doing dogs for 1 1/2 hours total each dog.
Not only that but there’s another incident with my store leader that makes me just want to quit. There is someone from my way past that I have issues with that works at the same company I do. Although we work at different stores. Well my store leader was aware of an incident that I had caused ( my fault totally and they did actually help me, but I was livid because of how they actually handled everything ). We had that same person interview at my store, and when I asked my store leader if they were gonna work at our store. They played a “joke” on me. They said “ohh yea they( interviewee ) are taking over their position when they leave” I then had said “ that’s the person I have issues with at the other store” I don’t even walk into that store unless it’s dire, which I have told my manager that I do this. Then that manager said “ I’ll come talk to you later.” I started to look for other jobs. I was panicking. I will not set myself back and if that means me removing myself from a situation, I will do that. After about 2 hours or so, when I had finally calmed down from panicking. That manager came back in and was like “I’m joking they aren’t taking over for that employee” I didn’t laugh, it wasn’t really funny to me. I then asked if they were gonna be hired here and my manger said that they were looking for a job here. I had mentioned that I wouldn’t work at my store if that person worked at my store. I am also aware that the company can hired who ever they want, but I will not put myself back to where I was. I have grown and improved so much as not only an employee but as a human and I will not set myself back. I would rather just leave and see if the comments are really true. If I’m so lazy and unproductive won’t yall make sales when I leave? The only things is I just have a passion for my job. I feel like not only would I miss it. I would miss my clients. They are the reason I’m still doing this. If I could start my own business I would. If there were salons that have open spots I would have already applied but there’s really no where else I can go. Other than just moving jobs to something else. I just worry about money. Being a groomer, I get payed enough to live but I find it hard to find jobs that I’m qualified for. I didn’t go to college. I just started working after high school. Any kinda advice or suggestions or anything will help. I’m not even sure what I should be doing. I just don’t feel right or comfortable at my job with these mangers anymore. Are all jobs like this nowadays? Should I move to a different job?